FAQ

Q: What is the average turnaround time on a project?

A: All projects may require different time frames depending on the artwork. Most items available on the site already have turnaround time frames in the description but Custom Private orders can vary from 8 weeks to 12 weeks.

Q: Do I supply the shoe or can you?

A: On Custom Private Orders you are required to supply the shoe to make it a easier and more seamless process for us. Any customs that are selectable on the site, the sneakers will be provided and will also be stated in the description.

Q: Are payments made before or after Custom Private Orders are completed?

A: Payment options on Custom Private Orders vary per project. They will be given via email during consult for the work.

Q: Is there a Return Policy for customs?

A: All custom sales are final.

Q: Can you do a sketch or mock up of the Custom Private Order?

A: Due to time constraints and the high volume of orders it is simply not possible to create preliminary sketches at this time.

Q: Can Kickstradomis custom shoes be worn daily?

A: Of course, but keep in mind it is still art, and if scuffed or scratched it can affect the work, so please wear safely and at own risk.

Q: Can shoes be worn in Rain?

A: SInce the customs are painted with Acrylic Paint yes they can be worn outside in rain.

Q:Is it ok if my shoes have been worn a few times?

A: Shoes must be in DS or near Deadstock condition to be worked on. If they are not they will be shipped back at owners expense. Shipping costs are the customers responsibility.